We’re not here to lock you in, we’re here to help you out. Even if you choose to leave HEY after you’ve paid for just one year, we’re always and forever on your side.
Your hey.com email address is yours forever.
If you’ve paid for at least one year of HEY, you get to keep your email address forever. If you decide to cancel, we’ll 1. Preserve your hey.com email address so no one else can claim it, and 2. Let you set up a forward from your HEY address to any another email address forever.
Export all your email as often as you want.
It’s not our email, it’s your email. So we make it easy to export all of your email as often as you’d like to a standard-format MBOX file. You can keep that archive on your computer, or import it into another email app or service that supports the MBOX file format.
Export all your contacts whenever you want too.
Just like with your emails, you can export all of your contacts at any time. Click the "Export Data" option from the "Me" menu to generate a vCard file that you can import into other email clients or contact managers.
We hope you’ll want to keep using HEY, but even if you don’t, we’re always here to help. In our world, former customers deserve the same respect as current customers. 🙏❤️
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