When you Bubble Up an email, it floats to the top of your Imbox and it stays there until you Pop it. If an email Bubbled Up and you replied to it, did you still want it up there or are you done with it?
Now, when you’re replying to an email in Bubble Up, you can select Now and Pop.
The new Workflows feature has been a big hit with customers, especially those who are craving more CRM tools. Now, HEY for Domains users can set any extension to automatically put incoming emails into one or more Workflows.
Sometimes while you’re writing an email you need to reference another email thread. Now you can minimize your draft to the bottom where it’ll stay docked while you move around in HEY. When you’re ready to resume writing, just pop it back open and continue where you left off.
Skip the Recycling Center and set up recycling for emails from any contact (or an entire domain) right from the contact’s page. Recycling automatically gets rid of emails you no longer need while helping to save energy and reduce digital waste.
HEY now supports sending emails using your Gmail address! To get set up, head to Account Setup > Forwarding & Sending > Connect an address. You’ll then be able to switch which address you’re sending from by tapping on the “From” field.
Ever seen something come through in The Screener and wonder when it was sent, which of your emails it was sent to, and who else got it? Now when you tap to preview the email, you’ll see recipients and timestamps in The Screener.
Organize emails you’ve Set Aside into groups at the top of the list. Groups are a great way to keep track of bills-to-pay, confirmations for your upcoming trip, or receipts for your expense report — just drag and drop!
Find exactly the email you’re looking for. Filter by sender, recipient, date, and label. Refine and search just the Imbox, The Feed or Paper Trail. You can even find emails that include (or exclude) certain words. The power is yours.
Previously a HEY for Domains-only feature, Collections are now available on all HEY accounts. Collections let you take a mess of separate threads and lay them out on a single, organized, easy to follow timeline. Learn more about Collections.
Enlist in the HEY Spam Corps and unlock a new button to mark emails as spam right in The Screener. We’ll use that feedback to improve HEY’s system-wide spam filtering for you — and for everyone who uses HEY.
Now, HEY makes it easier to print every email in a thread. Just click “Print this thread” from the menu and you’ll get an unadorned, printer-friendly view of the entire thread. Need to print a single email? You can do that, too. Sometimes, nothing beats a hard copy.
Want to reply, but not to everyone on the recipient list? Just
click the “To” label to select whether you’d like to reply to everyone (the default) or
just the sender. No more painfully pruning that recipient list by hand!
Before, HEY would only apply labels based on the sender’s email address. Now, HEY will autofile based on addresses in the CC & BCC fields as well. Labels will also be applied on replies — not just when you receive the first email in a thread.
You can now collapse long newsletters you don’t care to read till the end with the “see less” button in The Feed. No more scrolling ad nauseam to get past a super long newsletter that fails to keep you interested.
Opening The Feed could be a little slow at times, especially on mobile devices with modest CPUs. Now we’ve made it up to four times faster, so you can start reading those newsletter sooner. See a comparison on an Android phone.
Email spoofing detection is now even better in HEY. Before, when you received
an email spoofing an address you’d previously screened in, it would still reach
your Imbox. Now, HEY will correctly move those emails to Spam.
Keeping every email forever means ever increasing storage, more servers, more power, and more pollution. Most of them are never looked at again anyway. Now HEY can help you recycle old email than you no longer need.
Screener backed up? Case of procrastination? Trying HEY again after taking some time away, and finding The Screener with 100+ emails? Now you can “punt” by clearing The Screener without having to make Yes/No decisions.
Instead of showing every contact from every email in your Contacts, now we only show the contacts that you’ve approved. Unapproved contacts will still show up in search results, so you can enjoy an easier-to-browse Contact list and still find any email that you’re looking for.
If you have multiple HEY accounts — like one for personal use and one for work — now you can view them together without having to log in and out. Personal emails are marked with a ▲, work ones with a ◼️.
HEY for Android remembers what you recently searched for. This is especially handy when you’re often searching for the same types of emails. This search history is only on your device, and you can easily clear terms by tapping the X.
HEY for Android now allows you to save Paper Trail emails from the past 30 days offline. Tap your profile picture then select Saved for offline. When your connection is unreliable, you’ll always have access to your emails saved offline.
Long-press the HEY app icon on your home screen (or app drawer) for shortcuts to New message, The Feed, and Paper Trail. You can also drag and drop these shortcuts — The Feed for instance — from the menu onto your home screen for quick access.
Email signatures are a mixed bag. A lot of people need them for legal reasons, but does anyone really enjoy getting an email with a signature that looks like an early, unedited draft of War and Peace? No.
We wanted to keep the good and minimize the bad, so we made a little feature we call Name Tags. They’re like the Twitter of email signatures. 150 characters max, no images, minimal formatting. Just enough flexibility to get the job done while ensuring that your email is mostly email.
Use Android? Have multiple HEY accounts? Buckle up friend, because we just added a fast account switcher to our Android app. Once it’s set up (via the app settings), a single tap on your avatar toggles between accounts.
Part of running an email service is dealing with spam. Not only do we need to prevent spam from reaching your account, we also need to make sure that people can’t abuse HEY to send spam. So we rolled out a system to detect and quarantine HEY accounts that are looking decidedly spammy. It makes HEY a better email citizen and helps ensure your emails don’t get flagged as spam by association.
By default, swiping left or right marks an email as Seen or Unseen. Now you can customize the swipe behavior in all sorts of ways. Prefer that a left swipe moves something to the Set Aside box? You can do that. Want to put something in the Reply Later box when you swipe right? You can do that too. Swipe right to like this message.
Someone once said that the difference between a toy and a real computer is determined by whether you can print from it. We added the ability to print emails in HEY for Android, so congrats, you’ve got a handheld computer now.
ARC (Authenticated Received Chain) signing is our latest effort in making sure that emails you send land in inboxes, not spam folders. It’s like a chain of custody for forwarded emails that lets all the servers involved know that your email really is from you and not someone spoofing your address. A positive change for everyone except purported Nigerian princes.
If you turn on notifications for threads or senders, we now show even more good stuff without having to open the HEY app. Now we show the sender’s photo, their name, and a more robust summary of the email.
HEY’s Paper Trail is a great place to stick all those receipts that you need to keep but don’t want clogging up your Imbox. We just rolled out a new feature that makes it even better. Now, you can bundle receipts from the same sender into a single row and cut the clutter even more.
We think notifications for everything is a bit much, but some folks really do need them. That’s why we just rolled out a way to turn on notifications for every single thing that lands in your Imbox in one fell swoop. Click your avatar, select “notifications”, then flip the “Imbox notifications” toggle to make it happen.
Feeling reflective? Ever want to take a trip down memory lane and see what emails past you sent? You’re in luck, because we just rolled out a new feature that let’s you do exactly that. As a bonus, all the attachments you’ve sent are conveniently collected at the top.
You probably want to do something with the email attachments that you receive. HEY for Android has your back. PDFs, calendar invites, text, and HTML files now open directly in your device’s default app for those file types.
Let’s say you have two contacts that are actually the same person, and you’d like to merge them into one. Before, you’d be stuck with two entries. Now when you add an address to a contact that’s already in use, you get a prompt to merge. Click yes, and you’ve got one contact to rule them all.